Instinct 与 Meta Muse 同日加通话——一个推 Concierge 白手套服务，一个先给开口要的人

“AI 助手真的开始替你打电话了——Instinct 的 Concierge 和 Meta Muse 同日加通话，但两家都还在限流。”

可用说法

• 两家竞争的 AI 助手在同一周加上了打电话能力，据 TechCrunch 周四报道（Ivan Mehta，2026 年 9 月 17 日 6:46 AM PDT）。市场框架，报道原话：「Text-based AI assistants are a hot market, with Instinct, Wajo, Town, Ollie, and Meta's Muse agent, which launched last week, vying for users' attention and tasks.（文本式 AI 助手是个火热市场：Instinct、Wajo、Town、Ollie，加上上周发布的 Meta Muse 代理，都在争夺用户的注意力和任务。）」Instinct 的动作：「it's added a new calling feature that lets your agent place calls and act as a concierge.（它新增了通话功能，让你的代理能打电话并充当礼宾。）」据该报道，「Instinct's founder Noah Shinn announced on X that the buzzy startup's new calling feature, Instinct Concierge, can do things like book restaurants that don't take online reservations, get on your dentist's cancellation list, or sort out problems with your cable bill.（Instinct 创始人 Noah Shinn 在 X 上宣布，这家当红创业公司的新通话功能 Instinct Concierge 能做诸如预订不接受在线订位的餐厅、排进你牙医的取消名额名单、或解决有线电视账单问题等事情。）」——这份用例清单是报道对帖子的转述。推出节奏：「The feature is rolling out in early access to some users, with plans to expand to all users in time, he said.（他说，该功能正在向部分用户早期访问推出，计划随时间扩展到所有用户。）」Shinn 的 X 帖，按报道中的嵌入（2026 年 9 月 16 日）：「Your Instinct can now handle phone calls. Introducing Instinct Concierge – a white glove service meant to handle high-touch cases, such as making phone calls, high-end service booking, and more.（你的 Instinct 现在能处理电话了。推出 Instinct Concierge——一项旨在处理高接触事务的白手套服务，比如打电话、高端服务预订等。）」——嵌入在下一段中途截断于「get on…」，本运行的记录中不存在更多帖子文本。Muse 的动作：「Though Instinct is shipping fast, Meta's Muse AI assistant is keeping up. It also just gained the ability to place calls to U.S. businesses.（虽然 Instinct 快速迭代，Meta 的 Muse AI 助手也没有落后。它也刚刚获得了给美国商家打电话的能力。）」门槛机制，报道原话：「The tech giant said the feature will first roll out to users who ask Muse to make a call. (This essentially serves as a feature request mechanism, and Meta said that whenever Muse launches new features, they'll be available first to people who ask Muse about them.)（这家科技巨头表示，该功能将首先向让 Muse 打电话的用户推出。这实质上是一种功能请求机制，Meta 表示，无论 Muse 何时推出新功能，都会先提供给向 Muse 问起过这些功能的用户。）」Fox 的 X 帖，按嵌入（2026 年 9 月 16 日）：「we just expanded the @Muse beta for outbound calls to US businesses, prioritizing folks who'd asked their Muse to let us know they wanted it first :)（我们刚刚扩大了 @Muse 对美国商家外呼的 beta，优先考虑那些曾让自己的 Muse 表示想要的用户 :)）」……「phone calling was one of our top requests and your feedback helped make…（打电话是最多的请求之一，你们的反馈帮助促成了……）」——两段引文之间省略了帖子中间的一句话，嵌入自带的省略号即帖子文本的终点。该媒体的竞争解读，其自己的表述：「These calling features arrive as a number of rivals had been touting their ability to make calls as an advantage over Instinct; but with Instinct's Concierge feature rollout, they're all now in parity with each other on this front.（这些通话功能到来的背景是，一些竞争对手一直把打电话能力鼓吹为对 Instinct 的优势；但随着 Instinct 的 Concierge 推出，它们在这件事上如今彼此打平。）」Instinct 官网（本运行已打开）称产品「trained to use a phone and a computer. You can text or call it.（被训练使用手机和电脑。你可以给它发短信或打电话。）」且「currently available to a private access group as we're scaling up compute（在我们扩容算力期间，目前仅向私享访问群体开放）」，加入方式是候补名单或现有成员邀请。Muse 的身份来自 Meta 自己 9 月 8 日的发布帖：「Muse is a personal AI agent. It doesn't just answer questions, it actually does the work.（Muse 是一个个人 AI 代理。它不只是回答问题，它真正把活干完。）」，正在美国（iOS、Android 与 muse.ai）推出，「free for most of what people need, with subscription plans for people who want to do more.（对人们需要的大部分功能免费，想要更多的用户可选购订阅方案。）」融资与热度，带归属：「Instinct raised $350 million at a $2.5 billion valuation last month（Instinct 上个月以 25 亿美元估值融资 3.5 亿美元）」，且「reportedly in talks to raise $1 billion at a $10 billion valuation（据报道正洽谈以 100 亿美元估值再融 10 亿美元）」；据「Analytics firm Sensor Tower」，Muse「garnered over 730,000 downloads in the U.S.（在美国获得超过 73 万次下载）」，对照 Meta AI 应用「707,000 times post-launch in the first five days（上线头五天 70.7 万次）」，并「even reached the No. 2 position in the top charts at one point.（一度登上排行榜第二位。）」